|Date||Aug 19, 2021 08:30 AM – 03:15 PM|
|Leading Through Challenge and Conflict for Public Managers flyer|
Manage conflict with confidence
Left unresolved, the negative effects of workplace conflict include employee disengagement and turnover, work disruptions, and project failure. Learn to quickly identify the root causes of a conflict, employ strategies to effectively manage it, and explore strategies to keep conflict from escalating. Work through a conversation model to help you lead a constructive discussion to find a resolution and chart a path forward when conflict occurs.
By the end of this class you should be able to:
Instructor: Allison Cooley (MEd, Univ. of Minnesota) is founder and CEO of Effectability, LLC. Allison’s unique approach to leadership development, performance coaching and organization development builds key capabilities in leadership, communication, conflict management, and emotional intelligence that ultimately form positive cultures and create high performing teams.
“The breakout in small groups with prompted scenarios were prompted, yet also gave time for individual thought, etc. The tools and tips were relevant. The pre-survey was also helpful to consider my own interpersonal style, which was quick and easy to complete and review.”
“Allison was an incredible presenter and did a great job pacing the learning. There was a great balance of hands-on learning to presentation. She also did a great job engaging the class, as well as summarizing content (and synthesizing).”