|Date||Oct 5, 2021 08:30 AM – 03:15 PM|
|Location||Pyle Center, 702 Langdon St.
This class will take place in-person only if it is in full compliance with public health directives. Participants will be notified in advance if class will meet virtually.
|Productivity and quality improvement for public managers one-sheet|
Make a commitment to operational performance improvement and innovation
Take a systematic approach to identify what’s necessary to initiate and sustain organizational productivity and quality improvements. Through assessments and tools, examine current productivity and quality improvement efforts and then explore ways to improve systems, align activities, build processes designed for success, and create a culture that supports your efforts.
By the end of this class you should be able to:
Instructor: Tim Garczynski (MS Organizational Change, UW-Platteville) is the Water Distribution Operations Manager with the Milwaukee Water Works. Tim focuses on quality improvement, organizational excellence and performance measurement. Tim is also an American Society for Quality-Certified Manager of Quality/ Organizational Excellence and is a Wisconsin Certified Public Manager.